Helen Trim is the COO at FreshNetworks, a social media agency that helps businesses use social media and online communities to achieve their strategic goals.

In 15 years, she's launched over 100 communities for companies including Virgin Media, BT, and the Royal Bank of Scotland. Helen earned her experience in two ways, digital and real-world with companies like Sun Microsystems and United News and Media. As the founder of Chord9, she has experienced first hand the ins and outs of investing in and getting the most out of employees. On a personal note, Helen is a keen runner and has avid interest in theatre and film.