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Testimonials from ECEW 2011
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Angelika Maj - BeteireflowVideo Testimonial..
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Ben Haller - NMSIVideo Testimonial..
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Ben Kaye - Everything, EverywhereVideo Testimonial..
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Clive Hutchinson - CougarVideo Testimonial..
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Derek Williams - the WOW! AwardsVideo Testimonial..
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Greg Roche - The Leadership FactorVideo Testimonial..
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Jane Reid - Telefonica O2Video Testimonial..
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Jannecke Drangert-Hveding - KobraVideo Testimonials..
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Keith Jones - Scottish PowerVideo Testimonial..
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Leanne Dawson - LombardVideo Testimonial..
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Rolof Gudomland - EnterCardVideo Testimonial..
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Suzanne Smith - ExperianVideo Testimonial..
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I look forward to the 2012 event to further develop my understanding of new approaches organisations around the world are taking to proving the benefit of improving customer experience.
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| - Ian Golding, Head of Group Customer Experience, Shop Direct Group | ||
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I was very impressed with their level of professionalism and experience, they delivered on their promises and did not disappoint, making the event process very easy and stress free. Nothing was too much trouble and they were a pleasure to do business with
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| - Derek Brown, VP EMEA, Vovici | ||
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It’s absolutely brilliant……..One of the things I’ve taken out of it, is it gets you to think outside the box.
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| - Greg Roche, Director, The Leadership Factor | ||
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Really fascinating…A lot of interesting models and new ideas…….Brilliant, fantastic, great location…..A lot of variety and choice which I think is/has been the good thing for me.
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| - Ben Haller, Customer & Colleague Service Champion, National Museum of Science and Industry | ||
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The event was spectacular! Not only is this a conference about customer experience, it is a true experience about what good customer experience really meant. The information content was excellent... it strikes a good balance between the more theoretical
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| - Dr Michael Wu, Principal Scientist, Lithium Technologies, Inc. | ||
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There’s a good mix between huge keynote speaker crowds and the workshop streams and round table discussions and I think it’s brilliant….I felt the same way last year - I think the setup is brilliant.
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| - Rolf Gudomlund, Manager, EnterCard | ||
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There’s some really tangible stuff I can take away and use with our people, as well…The speakers have been really good.
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| - Leanne Dawson, Customer Culture Manager, Lombard | ||
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This is the 3rd year we’ve been part of it and so far an absolutely superb event…..The morning sessions were absolutely brilliant and the stream sessions in the afternoon are equally inspiring.
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| - Derek Williams, Founder, The WOW Awards | ||
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This was the first time I'd attended this event and I have to say I was very impressed. The quality and number of speakers across the 2 days were fantastic. I learned a lot from the speakers; from hints and tips, practical examples to things NOT to do!
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| - Jayne Consadine, Service Excellence Manager, NCFE | ||